Acrilic Paints

AgileDialogs

Guided Processes for anyone

DIALOG

"​A synchronous interaction between two or more participants –systems and/or people- where the result of every interaction defines the context for the next one according to a predefined selection structure"​

If you use instructions...

  • to help a user carry out a difficult task

  • to configure something not trivial

  • to fill a complex Form

  • to create self-help for your customers on your web sites 
    including initiating and interacting with your business processes

  • to script "everything" for your Contact Center agents
    including for cold-calling campaigns
    or for cross-selling to your customer base 

...then, all you need to make it easy is use AgileDialogs

AgileDialogs:  Because Human Performance Matters

Reduce

Training Requirements

Minimize Procedural

Errors

Get

Consistent Execution

Increase Operational

Performance

A consistent and intuitive UI to guide the user through complex processes

An AgileDialog is a visually designed model comprising of a set of UI steps (Page Forms) and optionally, automatic system steps. The interface presents data and questions to an end-user to inform and/or get input from the end-user. The flow is modeled using MS Visio.

 

AgileDialogs can be used for many purposes, for example:

 

  • Self-help guides

  • Troubleshooting wizards

  • Call Scripts in Call Centers

  • Help users fill out complex forms

  • Create Surveys

  • Create Tests & Exams
     

 

AgileDialogs can be executed standalone, meaning the dialog is not part of an AgileXRM process, or they could be part of a business process, that is, the execution of the dialog is a task assigned to an end-user.

 

From the end-user’s perspective, a dialog is a set of questions that he/she must answer in order to perform a task. Within the dialog, the user can go forward or backward in order to fulfill the required task.

Model, Configure & Execute any Dialog as a Process 
  • Dynamic Dialogs are web-based and configurable by the user
     

  • “Create and deploy” with no compilation
     

  • Dialogs get contextual data in and out different systems: combine and integrate seamlessly with Microsoft Power Platform
     

  • Every Dialog is part of a visual Process with full track history and versioning

Open to Intranet

and

Internet  Users

Persistence

Multi-lingual

Branding

Extendable

Connect to CDS

and

non-CDS data

Build complex

Dialogs directly in

MS Visio

Building an AgileDialog from scratch ...

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