
AgileDialogs
Guided Processes for everyone
DIALOG
"​A wizard-like interaction with a User where the following Question may depend on the preceding Responses, to seamlessly guide the User through the business logic to achieve a particular business outcome"​


If you use instructions...
​
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to help a user carry out a difficult task
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to configure something not trivial
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to fill a complex Form
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to create self-help for your customers on your web sites
including initiating and interacting with your business processes -
to script "everything" for your Contact Center agents
including for cold-calling campaigns
or for cross-selling to your customer base
​
...then, all you need to make it easy is use AgileDialogs
AgileDialogs: Because Human Performance Matters
Reduce
Training Requirements



Minimize Procedural
Errors



Get
Consistent Execution



Increase Operational
Performance



A consistent and intuitive UI to guide the user through complex processes

An AgileDialog is a visually designed model comprising of a set of UI steps (Page Forms) and optionally, automatic system steps. The interface presents data and questions to an end-user to inform and/or get input from the end-user. The flow is modeled using MS Visio.
AgileDialogs can be used for many purposes, for example:
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Self-help guides
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Troubleshooting wizards
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Call Scripts in Call Centers
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Help users fill out complex forms
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Create Surveys
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Create Tests & Exams
AgileDialogs can be executed standalone, meaning the dialog is not part of an AgileXRM process, or they could be part of a business process, that is, the execution of the dialog is a task assigned to an end-user.
​
From the end-user’s perspective, a dialog is a set of questions that he/she must answer in order to perform a task. Within the dialog, the user can go forward or backward in order to fulfill the required task.
Model, Configure & Execute any Dialog as a Process
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Dynamic Dialogs are web-based and configurable by the user
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“Create and deploy” with no compilation
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Dialogs get contextual data in and out different systems: combine and integrate seamlessly with Microsoft Power Platform
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Every Dialog is part of a visual Process with full track history and versioning
Open to Intranet
and
Internet Users
Persistence
Multi-lingual
Branding
Extensible
Connect to
Dataverse
and
non-Dataverse
data
Build complex
Dialogs directly in
MS Visio
AgileDialogs in Action ...
