Flexible Licensing to suit your Business!

A.: The SMB (Small & Medium Business) Edition is aimed for organizations of up to 250 employees. The starting pack includes 1 production server, 1 non-production server and up to 50 Named Users and 1 Process Modeler. A user that creates Processes uses a Process Modeler license and also counts as a User. The SMB Edition is limited to 1 production server, so High Availability is not available. It can include other items such as Named Users, Process Modelers, External Connector for unlimited external users, and additional non-production servers. The Enterprise Edition is designed to suit all growth needs regardless the size of the organization. The starting pack includes 1 production server, 1 non-production server licenses and up to 100 Named Users and 1 Process Modeler. The Customer has the option to include External Connector for unlimited external users, the Archiving Connector for managing historical data to keep the operational database light, and add any number of additional Named Users or Process Modelers. This Edition offers the possibility of moving to a CPU-Core-based Licensing for Unlimited users (so not worry about number of Named Users). It also has the High Availability option. At any time within an active Subscription, the Customer can upgrade to the higher Edition.

A.: There are 3 User types in AgileXRM: Process Named User: Each company user that interacts with the business process needs this license. In the case of the Enterprise Edition, there is an option for unlimited Process Named Users. Process Modeler: Only required by the DEV build team (and not end users). External User: Users that are external to the company but are involved in the business processes, can be enabled with the AgileXRM External Connector License. This connector also enables Anonymous users.

A.: At any time, a Customer can acquire additional Licenses (within the limits of the Edition) for an existing Subscription by submitting the request to AgileXRM. The new additions will result in an updated Subscription fee.

A.: Yes. An AgileXRM Named User or Modeler License is allocated to an individual user based on a monthly commitment. Hence, a minimum of 30 days must elapse before it can be transferred to a different user.

A.: No. The AgileXRM licenses do not include any Microsoft licenses. Each AgileXRM Process Named User requires the corresponding Microsoft Dataverse license. Currently, the Dataverse licenses are available thru Power Apps Premium, Power Apps per app or Dynamics 365 CE plans. Each AgileXRM Process Modeler also requires a Microsoft Visio Plan 2 license.