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The SMB Edition is aimed at organizations with up to 250 employees.

 
Starting a minimum configuration for:

• Up to 50 Named Users

• 1 Process Modeler

• 1 Production server

• 1 Non/Production

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There are 3 types of AgileXRM User:​

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• Process Modeler: Only required by the DEV team (and not end users). Also requires a Microsoft Visio Plan 2 license (not included)

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• Named User:  Each company user that interacts with the business process needs this license. Additionally, each of them requires the corresponding Dataverse license (i.e. Microsoft Power Apps Premium license or a Dynamics 365 App license for any of the former Customer Engagement Apps)

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• External User: Users that are external to the company but are involved in the business processes, can be enabled with the AgileXRM External Connector License. This connector also enables Anonymous users. 

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AgileXRM is available with 
Annual Commitment terms with annual billing (Option A) or Monthly Commitment terms (Option B).