For Microsoft® customers
AgileXRM vs other BPMs
Explore this page on Business Process Management (BPM) tools for the Microsoft® ecosystem. We highlight key features as process modeling and automation, and compare AgileXRM with other BPM tools to showcase its unique strengths.
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Product Focus
Other BPMs
AgileXRM is a deterministic Process Automation tool and BPM module developed specifically for Power Platform and Dynamics 365.
Generic standalone BPM suite of products are not designed specifically for Power Platform or Dynamics 365.
Integration
Other BPMs
Fully integrated with and embedded in Power Platform or Dynamics 365, including Process Models, Process Permissions, Process Instances, Process Exceptions and Tasks.
Have a simple CRUD connector for Power Platform or Dynamics 365. The elements: Process Models, Instances, Permissions, Tasks etc. reside in and are all accessed from their proprietary web portals.
Business Data
Other BPMs
Single Data Source. The Data Model and business data reside in Power Platform or Dynamics 365, and not in AgileXRM.
The Data Model usually has to be recreated in these products as well and the business data also resides/replicated in them.
Dialogs Functionality
Other BPMs
AgileDialogs is unique in the market and allows modeling complex interactions with any internal or external user.
No such functionality exists in any other BPM product.
Task Management
Other BPMs
Uses Power Platform or Dynamics 365 native Activities. The user does not have to leave the App to work on the activities. When a task is completed, reassigned or cancelled, the process is automatically aware of it.
User must use the BPM product’s proprietary Task List and Forms to access and complete tasks. No synchronization with Power Platform or Dynamics 365 activities.
Runtime Process Management
Other BPMs
Users with the right permissions can graphically View, Cancel, Suspend, Resume, Change Flow (jump from one step to another step) and even Migrate a running process directly from inside Power Platform or Dynamics 365.
Mostly there is no runtime functionality to handle business exception handling. Typically, can only view status of a running process from the proprietary portal or Cancel it.
Integrated Security
Other BPMs
Unified Security model. All data access in forms and Dialogs is based on the native Security Role of the user, as defined in Power Platform or Dynamics 365.
Dual Security model. These products have a separate security model to that of Power Platform or Dynamics 365 with no synchronization option.
Design-Time Experience
Other BPMs
Processes and Dialogs are modeled against the Dynamics 365 or Power Platform metadata greatly simplifying design-time experience.
Typically, processes are designed against the product’s internal data model and not against the Power Platform metadata. Specific steps are needed to read data from and write data to Power Platform or Dynamics 365.
Power Automate
Other BPMs
Specific Connector available for Power Automate to allow easy-to-configure bi-directional communication between the AgileXRM and Power Automate with full error handling if a Flow fails.
Most lack a custom Connector for Power Automate. Typically use HTTP trigger in Flow and make a HTTP call from their BPM tool which is not aware if a Flow fails mid-way.
